Privacy Policy
Effective Date: 2/12/25
Best Care Home Service LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website at https://bestcarehomeservices.com (the “Website”), use our services, or interact with us online.
1. Information We Collect
A. Personal Information
We may collect personal information from you, including but not limited to:
- Name
- Phone number
- Email address
- Home address
- Payment information (for transactions)
- Customer service inquiries
- Information provided through forms or surveys
B. Non-Personal Information
We automatically collect certain non-personal information when you visit our Website, such as:
- IP address
- Browser type and version
- Device type and operating system
- Referring website
- Pages visited and time spent on the Website
- Cookies and tracking technologies
2. How We Use Your Information
We use the collected information to:
- Provide, manage, and improve our HVAC and plumbing services
- Process payments and transactions
- Schedule and confirm service appointments
- Respond to customer inquiries and support requests
- Send marketing and promotional materials (with opt-out options)
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
3. Text Messaging Consent
By entering your phone number, you are agreeing to receive text messages. You will receive texts confirming your appointment and providing you updates on your appointment. Standard message and data rates may apply.
You may opt-out of receiving text messages at any time by replying “STOP” to any text message or contacting us at info@bestcarehomeservices.com or 901-624-1401.
4. Sharing of Information
We do not sell your personal information. However, we may share information with:
- Service providers and partners who assist in business operations
- Payment processors for transactions
- Marketing and advertising partners
- Legal and regulatory authorities when required by law
- Third parties in case of a merger, sale, or asset transfer
5. Digital Advertising and Tracking
We may use third-party advertising partners, including social media platforms, search engines, and display networks, to serve advertisements based on your interests and online activity. These partners may collect information about your visits to our Website and other sites using cookies, tracking pixels, and other technologies.
A. Third-Party Advertising Services
We work with third-party advertisers to:
- Display targeted advertisements on third-party websites and platforms
- Measure the effectiveness of advertising campaigns
- Personalize content and marketing messages
B. Opt-Out of Digital Advertising
You can opt-out of targeted advertising by adjusting your browser settings, using privacy-focused browser extensions, or visiting:
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Security Measures
We implement security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
9. Your Rights and Choices
- Opt-Out: You can opt out of marketing communications at any time.
- Access & Correction: You may request access to or correction of your personal information.
- Deletion: You may request deletion of your personal data, subject to legal obligations.
- Do Not Track Signals: We do not respond to “Do Not Track” browser signals.
To exercise your rights, please contact us at info@bestcarehomeservices.com or 901-624-1401.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date.
12. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Best Care Home Service LLC
1747 Bartlett Rd
Bartlett, TN 38134
Phone: 901-624-1401
Website: https://bestcarehomeservices.com
